Category: Customer Service
Recently, a man was violently removed from an “overbooked” United Airlines flight. This article outlines what your rights in the instance you’re ever voluntarily or involuntarily bumped from a flight departing from the US. (more…)
On Sunday, April 9, passengers in Chicago O’Hare International Airport who boarded United Airlines Express flight 3411 headed to Louisville, Kentucky had quite the ordeal. Videos posted to social media show a man being violently removed from his seat after refusing to give up his seat because the flight was overbooked. (more…)
During my travels, I’ve had many amazing hotel experiences and I’ve had some that are a complete disaster. From impossible to connect to WiFi to getting asked to pay for a room upgrade because they didn’t have any more regular rooms available, I’ve heard it all. Watch this video where I reenact some of the things that hotels do that really annoy their guests.
(more…)
