Anonymous reviews from your target audience.
Secret Shopping for Hospitality Providers
Want to know exactly what your customers think about your hospitality experience? Together we will create a CUSTOM survey that covers the key performance measures that you want to ensure are being delivered to each and every one of your guests.
Secret shopping visits are ALWAYS completely anonymous, so you’ll always get pure, unfiltered results. After each shop is completed, the Stocki Exchange will provide you with reporting software that works on all mobile platforms (iOS, Google, Android) as well as your tablet or desktop computer so you can review each secret shop survey. You can even listen to your employee’s telephone skills and performance by listening to recorded calls anywhere you are!
Interested in setting up Anonymous Secret Shopping services for your hotel, restaurant, bar, or brewery? Email us at firstname.lastname@example.org.